Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By accessing and using the AURIX 28 website (aurix28.com) and placing pre-orders for our products, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or place orders.

2. Product Availability & Pre-Orders

All products listed on our Site are currently available for pre-order only. Shipping is scheduled for late August 2026. Pre-orders are non-cancellable and non-refundable once placed. We reserve the right to delay shipment if unforeseen circumstances arise, in which case we will notify all customers immediately.

Pricing (final): GHK-Cu Skin Serum $175/month, AHK-Cu Scalp Treatment $180/month. Pricing and specifications are locked and non-negotiable.

3. Product Specifications

GHK-Cu Skin Serum: 450mg Copper Tripeptide-1, 3% concentration, fresh weekly activation format, $175 per 4-week supply.

AHK-Cu Scalp Treatment: 375mg Copper Tripeptide-3, 2.5% concentration, fresh weekly activation format, $180 per 4-week supply.

All specifications are final and verified. No substitutions or modifications permitted.

4. Returns & Refunds Policy

Unopened products may be returned within 30 days of delivery for a full refund of the product purchase price only (not including shipping). Shipping costs are non-refundable.

Opened or activated products are non-returnable and non-refundable. Once a powder vial is mixed into base or a base bottle is opened, the product is considered used and cannot be resold due to degradation and safety concerns. No exceptions.

To request a return, contact info@aurix28.com with your order number and reason for return.

5. Shipping & Delivery

All shipments are via USPS Priority Mail to domestic USA addresses only. International shipping is not available. Typical delivery time is 3-5 business days after shipment. We are not responsible for delays caused by USPS, weather, or other external factors.

Shipping address must be complete and accurate at time of order. We are not responsible for packages sent to incomplete or incorrect addresses.

6. Product Safety & Use

FOR EXTERNAL TOPICAL USE ONLY. Not intended for injection, ingestion, or use as a drug. Not intended to diagnose, treat, cure, or prevent any disease.

Always patch test before use. Apply a small amount to a discrete area and wait 24 hours to check for irritation before full use.

If irritation, redness, or allergic reaction occurs, discontinue use immediately and rinse thoroughly with water. Consult a dermatologist if irritation persists.

Keep out of reach of children. Store in cool, dry place at 15-25°C. Do not freeze.

7. Disclaimer of Warranties

AURIX 28 products are provided "as is" without any express or implied warranties. We make no claims regarding specific results, timelines, or outcomes. Individual results vary based on skin type, genetics, lifestyle, and other factors beyond our control.

We do not guarantee that our products will achieve any specific effect or result. Claims made on our Site are based on peer-reviewed research but do not promise individual results.

8. Limitation of Liability

In no event shall AURIX 28 LLC be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products, including but not limited to skin irritation, allergic reactions, or any other adverse effects.

Our total liability to you for any claims arising from your use of our products or Site shall not exceed the amount you paid for the product in question.

Some jurisdictions do not allow limitation of liability, so this may not apply to you.

9. Product Claims & Regulatory Compliance

AURIX 28 products are cosmetic-grade topical formulations subject to FDA cosmetics regulations. These are not drugs and are not intended for medical use. All claims made on our website are compliant with the FDA's guidelines for cosmetic claims and are supported by peer-reviewed scientific research.

We do not make drug claims (such as "treats," "cures," "regrows hair," or "reverses alopecia"). All claims use safe language such as "helps appearance of," "supports," or "may improve."

10. Intellectual Property

All content on the AURIX 28 website, including text, graphics, logos, images, and software, is the property of AURIX 28 LLC or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, transmit, or otherwise use any content without our express written permission.

11. User Conduct

You agree not to use our Site for any illegal, fraudulent, or harmful purposes. You agree not to:

12. Modification of Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site and our products constitutes acceptance of the updated Terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts located in Illinois.

14. Contact Information

For questions about these Terms of Service, contact us at:

AURIX 28 LLC
Email: info@aurix28.com
Address: 288 Hawthorn Village Commons Unit 111, Vernon Hills, IL 60061