Privacy Policy

Last updated: June 2026

1. Introduction

AURIX 28 LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aurix28.com (the "Site") and engage with our topical cosmetic products and services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, phone number, payment information.
• Account Information: Account credentials, password, profile preferences, order history.
• Communications: Messages you send us, support tickets, feedback, and correspondence.
• Website Usage: IP address, browser type, pages visited, time spent, referring URL (via standard analytics).
• Marketing Data: Email preferences, interests in products, subscription status (if opted in to MailerLite).

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill pre-orders and shipments.
• Send order confirmations, shipping updates, and customer service responses.
• Provide account management and user authentication.
• Improve Site functionality and user experience through analytics.
• Send marketing communications (only if you have opted in via MailerLite or explicit consent).
• Respond to inquiries and support requests.
• Comply with legal obligations and enforce our Terms of Service.

4. Email Communication & MailerLite

We use MailerLite as our email marketing platform to send pre-order confirmation emails and marketing communications (if opted in). Your email address is securely transferred to MailerLite when you sign up for pre-orders or create an account. MailerLite processes your data in accordance with their privacy policy and GDPR regulations. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us at info@aurix28.com.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account information is retained for the life of your account plus seven (7) years for compliance and tax purposes. You may request deletion of your account and data by contacting info@aurix28.com.

7. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Service Providers: Payment processors, shipping carriers, email platforms (MailerLite), hosting providers—strictly for order fulfillment and Site operations.
• Legal Requirements: If required by law, court order, or government request.

8. Your GDPR Rights (EU/UK Residents)

If you are located in the EU, UK, or other GDPR-jurisdictions, you have the following rights:

• Right of Access: Request a copy of your personal data we hold.
• Right of Correction: Request correction of inaccurate data.
• Right of Deletion: Request deletion of your data (the "right to be forgotten").
• Right of Portability: Request your data in a structured, portable format.
• Right to Object: Object to processing of your data for marketing purposes.

To exercise any of these rights, contact us at info@aurix28.com. We will respond within 30 days.

9. Cookies & Tracking

Our Site uses cookies for authentication, user preferences, and analytics (Google Analytics). By using the Site, you consent to our use of cookies. You can disable cookies in your browser settings, but this may affect Site functionality.

10. Children's Privacy

Our Site and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will immediately delete such information.

11. Policy Changes

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the updated Privacy Policy.

12. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at:

AURIX 28 LLC
Email: info@aurix28.com
Address: 288 Hawthorn Village Commons Unit 111, Vernon Hills, IL 60061